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Set up automatic alerts to notify you when your business is mentioned in a review or blog.
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Local search sites are the new Yellow Pages -- make sure your business is listed. The more complete your listing, the more likely you are to get good search results.
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Respond to reviews to show readers that you are listening and that you care about customer service.
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Online reviews are a gold mine of business intelligence. Analyze metrics to get a better sense of your customer demographics.
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Don’t write false reviews to puff your business or trash a competitor. You can severely damage your reputation...and look really silly.
Thursday, December 15, 2011
How To Get More Comments On Facebook
Saturday, December 3, 2011
7 Killer Apps For Building Custom Tabs On Facebook
With such a great variety of Facebook page applications out there, it’s become even harder to find a suitable application that matches your business or personal goals.
Here’s a look at seven popular tools for adding miniature applications, or tabs, to pages on the social network, as reported on Mashable and written by their Guest writer Lynn Marie Hope runs Host FB.
Static HTML
Installation
1. Go to the Static FBML application.
2. Click the blue box labeled “Add Static HTML to a Page”
3. Choose the page the app to be added to and click “Add Static HTML: iframe tabs”
4. Once done, you will be taken to your Fan Page. Find new tab marked with a star, and click on it
5. Input content into fan and non-fan view using regular text or custom HTML (preferred)
Pros
- Recognizes HTML/CSS/Java Script and highlights the tags
- It’s good for pre-made coded templates
Cons
- Doesn’t host images, styles, media files (you’ll need to host supplementary files at your place)
- Requires HTML/CSS knowledge
Pricing
Free!
Summary
It took me few minutes to play around with the app and understand how it works. This is a nice freebie as long as you are pro in HTML/CSS or have a pre-made template. Is useless for a beginner.
TabFusion
Installation
1. Go to TabFusion‘s page and and click “Enter”
2. On the upper right, click “Sign in with Facebook”, Allow the app to communicate with your Facebook account
3. You’re on Dashboard: Click “Design” then “Website”
4. Choose tab icon, then go to TabMaker
5. Click “Enter TabMaker” and start editing my page
6. And now trouble begins… I’m lost and cannot publish my app. Need help!
Pros
I had no chance to see any. Share your experiences in the comments section, please.
Cons
- Process is too long and complicated
- Lack of editing tools and features
Pricing
Basic apps are free
Summary
Though the basic apps (such as website, music, etc) are free, the installation process os quite unfriendly. The price actually explains the quality. I couldn’t finish mine app.
TabSite
Installation
1. Go to the TabSite page and hit “Connect with Facebook”
2. Connect an app to Facebook by clicking Allow
3. Complete the registration form
4. Select Facebook Page and Level
5. Choose the name of the tab from the list and hit “Create Tab”
6. Click “Okay” to access page builder interface and start building the page
Pros
- Great number of add-ons such as forms, widgets
- Drag and drop management
- WYSIWYG text editor and custom HTML area
Cons
- Takes six steps to get to actual page builder
- Complicated and a bit unfriendly interface for a beginner
- Most features require Pro level
Pricing
Free: One page with branding
Bronze: $5 monthly, or $50 yearly
Silver: $10 monthly or $100 yearly
Gold: $15 monthly or $150 yearly
Summary
There are plenty of widgets available, but most are available with paid accounts only. The tab builder interface is equipped with a ruler grid, image library, pus layers and templates management. Unlike the usual click-to-upload feature, these guys a implemented drag-to-upload which made the editing process a bit busy and uncomfortable.
WelcomeTab
Installation
1. Go to the WelcomeTab page and hit “Activate this App”
2. Connect SocialAppsHQ to your Facebook account
3. Complete the registration form
4. Click “Connect with Facebook” and Allow the actual Welcome tab app to be connected
5. Choose a plan. Tried clicking “Free trial” few times with no luck? Basic plan costs $0.99.
6. Choose a page to connect app to. Again, this is where it keeps asking about payment, even if I choose Free
I guess it’s not my day, cause I’ve got no credit card with me to try this app. So, based on this two-minute overview, I can say the following.
Pros
I had no chance to test all handy features declared by developers. No free trial? I wasn’t prepared to pay (even 99 cents) for a try.
Cons
- Invalid free trial
- Takes 6 steps (at least) to get to actual builder
- The actual app page on Facebook looks unprofessional with 40% of the page being cut off
Pricing
Free trial (we’re not completely sure it’s working properly, however)
Starter: 99 cents a month
Standard: $9.99 monthly
Vertical: $29.99 monthly
White label: $99.99 monthly
Summary
The application developer has stuffed this app with Like Gate support, real-time analytics, css control, WYSIWYG editor, image hosting and an option to share content and invite friends.
IWipa
Installation
1. Go to iWipa‘s page on Facebook and click “Install”
2. Choose a page and connect an app (via normal Facebook app connection interface)
3. Click on new tab on your fan page and hit “Activate”
4. You’ll be taken to your account dashboard on Iwipa to start editing
5. Edit and publish
Pros
- WYSIWYG text editor and custom HTML area
- Fan-gating
- Google Analytics
- Appearance management
Cons
- Too busy and overloaded admin interface
- Broken links happen sometimes
- Most of the options require payments
- Uniform layout for all the pages
Pricing
Free level: pretty basic
Pro level: $9.97/mo & $99,97/yr
Summary
I lost myself few times before I built a simple page. I wish this interface was more friendly and could differentiate primary and secondary options to a user. As is, the app is too overloaded and busy for a regular user. Paying a free will give you quite good tool to build a tab for Facebook page. I wish the developers could fix the interface and make it more intuitive and friendly.
Lujure
Installation
1. Go to Lujure‘s official site and register for a free trial
2. Allow the app to connect to your Facebook account by clicking standard Allow box
3. Choose a page to add the app to & input the title for new tab
4. Edit the content via editor
5. Hit publish (that’s where you will have connect app to page by clicking “Add Lujure to my page”
Pros
- Very fast interface
- Free plan offers decent number of features
- Drag-and-drop management
- Community support forum
Cons
- Building process is not completely intuitive (some actions require you to hit “Done” or “OK” twice)
- Too expensive in case you want to use its advanced features
- Requires basic graphic application knowledge to customize the images
Pricing
Free: includes or one page with Lujure branding
Consultant: $30 per month
Business: $300 per month
Summary
Lujure is really great for beginners, and users with medium HTML knowledge. The paid seem a bit expensive in comparison to other apps. Despite its price, Lujure is a great alternative to build custom iframe tab for your Facebook page. Each box is edited in a separate popup block, and you can drag and drop the boxes. Measuring rulers help organize the design, which is cool. The ”like gate” and layout templates are useful, and the installation process is smooth and painless.
PageModo
Installation
1. Go to PageModo‘s website and click “Start Now”
2. Click “allow” to enable connection between app and your Facebook account
3. Select the page to add new app to
4. You’re on the dashboard: choose the theme for your tab
5. Start building the page via editor, and publish once done
Pros
- Intuitive interface
- A number of tab icons to choose from
- Variety of themes
- WYSIWYG text editor
- Ability to customize your tab label name
Cons
- Doesn’t have HTML editor
- Free plan requires to like the PageModo fan page
Pricing
Free: One page with PageModo branding
Basic: $6.25 monthly
Pro: $13.25 monthly
Agency: $33.25/mo
Summary
Pretty nice, useful and quick tool to build a custom tab. But to my opinion, for lack of an option to input custom HTML and JavaScript code this application might be useless for people with intermediate and advanced level of coding knowledge.
Conclusion
Hopefully you now have an idea about available do-it-yourself tools for building custom iFrame tabs on Facebook. Just know that none of this applications will be able to help you if you don’t have a basic sense of style and balance. Using pre-made layouts and templates will streamline your work, but knowing how to format images, code in HTML and JavaScript and set up cascading style sheets will enable you to do more with the tab applications.
Guest writer Lynn Marie Hope runs Host FB.
7 Killer Apps For Building Custom Tabs On Facebook
Sunday, November 20, 2011
Who Is an Average Facebook User?
What does it mean to be average on Facebook? On a given day, 26% of users “Like” a friend’s status, 22% comment on a friend’s status and 15% update their own status.
This infographic created by JESS3, examines engagement statistics with the world’s most popular social network.
The average user has 229 friends, of which 22% are from high school, 12% are co-workers, 9% are from college and 3% they only met once. In 2008, the average user was 33. Two years later, the average user was 38, five years older.
Compared with other social networks, Facebook users are the most engaged. Fifty-two percent visit Facebook daily, beating out others for daily visitors, such as Twitter (36%), Myspace (7%) and LinkedIn (6%).
Take a look through the data and let us know how your daily Facebook use compares with the average user.
Who Is an Average Facebook User?
Aritcle by Zoe Fox
Tuesday, November 8, 2011
Google+ Launches Branded Pages
Google has finally unveiled brand pages for Google+, allowing businesses and brands to join Google’s social network.
“So far Google+ has focused on connecting people with other people,” Google SVP of Social Vic Gundotra said in a blog post. “But we want to make sure you can build relationships with all the things you care about—from local businesses to global brands—so today we’re rolling out Google+ Pages worldwide.”
The new Google+ brand pages look similar to Google+ Profiles, except for the little square icon that designates that it’s a Page rather than a Profile. Users can add brands such as Fox News, the Dallas Cowboys and Angry Birds to their circles, check out their information and browse their photos. When users add a brand to their circles, it increases that brand’s follower count.
Read more: Google+ Launches Branded PagesFriday, September 16, 2011
Infographic: Generational Media Usage by Time of Day
Created by: MBA Online
Thursday, September 8, 2011
11 Freelancer and Virtual Assistant Outsourcing Sites
That’s the promise. The reality is a little different. Sometimes it takes a while to find the right person (as in regular employment), and it often takes more management than you expect, especially when the person is working from a remote location. However, I have used several of these services as a business owner and can attest to their value.
If you know you need help in marketing, in technology (think programming) or with administrative issues, but really don’t know how to get help, this review is for you. It is for small business owners that want to find contractors, not employees, who can work locally or remotely to get the job done.
For many jobs, you need a full-time employee, but for some projects and tasks you can get work done faster and more cost-effectively with an independent contractor. Each of these services offers a way to get a job done through a contract, and they often offer 1099 tax services, too. Unless otherwise noted, none of these sites charge a fee to list a job or project opportunity or to look for a freelancer.
Read More By TJ McCue : 11 Freelancer and Virtual Assistant Outsourcing Sites
Friday, September 2, 2011
17 Things Marketers Should Delete From Their Facebook Strategy NOW
But for every business that understands it needs a Facebook strategy, there are just as many businesses that are executing their strategy incorrectly. To make sure you're not falling into bad Facebook marketing practices, below is our definitive list of things businesses should delete from their Facebook strategy...immediately.
What to Axe From Your Facebook Marketing Strategy: 17 Things Marketers Should Delete From Their Facebook Strategy NOW
Thursday, September 1, 2011
Managing an Online Reputation
How do you manage your reputation when everybody is a critic?
For some business owners, this is a terrifying prospect that seems more like mob rule than the wisdom of crowds. Negative reviews can hang an albatross around your neck if they appear prominently in search results. Happily, there is a big upside: referrals from happy clients are traditionally the best source of new business — and online forums are powerful word-of-mouth. The review process has been democratized.
But managing your online reputation requires a whole new skill set, including monitoring the online conversation and engaging with customers and the tech-savvy to promote yourself in the best channels. These skills are becoming essential for mainstream businesses. According to a survey by the Opinion Research Corporation, 84 percent of Americans say online reviews influence their purchasing decisions.
Read more By KERMIT PATTISON, New York Times
Quick Tips:
Suggested Reading:
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Tips from Yelp on responding to positive or negative reviews.
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A guide to Web tools to track your online reputation.
Saturday, August 13, 2011
Most Facebook Fan Pages are Underperforming
SHOCKER: 3% To 7.5% Of Fans See Your Page’s Posts
Posted by Brian Carter
(Note: That chart based on pages that together represent more than 400 million fans; it was complied by PageLever, which is in beta and growing its data set. The PageLever charts rock (they’re much cooler than my lame MS Powerpoint table above), and if you want better Facebook Page insights, you should sign up for their beta. The “approximate % of fans seeing posts daily” and “total daily impressions per fan” columns are daily, so these numbers are affected by pages that are not posting daily.)
It’s more of a shocker than you thought, isn’t it? Among Facebook pages with a million likers or more, less than three percent of their fans are seeing their posts daily.
Most Fan Pages Are Under-Performing
I’ve been told that HubSpot recommends a 0.5 percent feedback rate as a goal. But I have seen pages up to several hundred thousand fans achieve feedback rates above one percent regularly when they post purposely to get likes and comments. It may be possible for multi-million fan pages as well.If you aren’t thinking about how to get more likes and comments, you probably don’t understand how EdgeRank is reducing your visibility to your fans.
Keeping your fans engaged daily and arousing their desire for your offering must be part of your fan page strategy, or you’re wasting the opportunity to stay visible and get sales.
There may be cases where a one percent feedback rate is not possible, especially if your fans don’t have much in common that they’re passionate about. This is more likely the case for fan pages that prioritize high fan counts ahead of targeting good potential customers. But you can see from the numbers above that high fan counts are deceiving.
Many Are Under-Posting
A lot of experts recommend posting to your Facebook fan page daily. But many are not achieving that. This is a missed opportunity. It’s similar to how so many companies have email lists but no email marketing strategy beyond a monthly newsletter than no one cares about. You need a fan page posting plan.Afraid to post daily? To give you a contrary example, one e-commerce website I know of has found their 90,000 fan Facebook page to be quite profitable, and they post five times per day and have done so for more than six months.
Four daily posts are engagement-oriented and one is sales-oriented. Not all the Facebook e-commerce efforts I’m aware of are making profits, so it’s interesting that this profitable one is posting so often. Perhaps by being so aggressive, they cultivate the most passionate fans and weed out the ones who are never going to buy.
Facebook fan quantity is overrated. You do need a lot of fans, but you need a lot of quality fans, and you need to keep them engaged. The best Facebook marketers are engaging their fans with a purpose while growing their fan base.
But Can Big Pages Stop Growing Fans?
An underestimated factor in EdgeRank is time decay. One of the reasons so many fans of the biggest pages are not engaged is because they became fans so long ago. Some huge fan pages were not started by the company, and the early fans may never have been engaged. If a fan hasn’t clicked on one of your posts for a year, there may be almost no chance they’ll ever see your posts again.And if you continue to do a poor job with your post feedback rate, over time, your fans will continue decay. You’ll have to keep getting new fans, as they get more and more expensive (because of ad burnout, they always become more expensive).
Once the cost is prohibitive, you’ll have no choice but to pay for sponsored post story ads to your existing fan base to try to re-awaken them. If you have more than 100,000 fans, you should already be running sponsored post stories and other ads to your existing fan base to keep them engaged, especially if your feedback rate is below 0.5 percent.
Solutions: Here’s The Good News
I was very reluctant to put this post out — it’s cool that it has an attention-grabbing title and it’s based on real data, but it could be discouraging to many involved in Facebook marketing. There are many naysayers about this business, so why add fuel to the fire?In my experience, the people who say Facebook doesn’t work for business have little experience and no training. I agree with them that not enough businesses are succeeding, but I see it as a function of companies not doing it well, not as a function of the social network itself.
Consider this a tough-love post. I want you to face the facts and change your tactics so you can get better results.
Here’s what you need to change:
- Have a plan for engaging your fans: Who’s going to do the posting? Do they have any experience in this? How often will they post? Have you planned out 30 to 90 daily posts yet?
- Go for likes and comments: Without them, you don’t get visibility. If you’re not getting a one percent feedback rate, have you been trained how to get more likes and comments from posts?
- Grow targeted fans that are realistically good potential buyers for your company: Don’t just go for numbers. The businesses I’ve seen make money from Facebook grew all or most of their fans from Facebook advertising, which gives you powerful targeting options.
Brian Carter is the chief executive officer of the FanReach Facebook marketing training company, a social media trainer, and a Facebook and AdWords consultant.
Sunday, July 17, 2011
Google+: The Complete Guide
Google+ isn’t the easiest thing to understand, though. It has a lot of features that can confuse beginners. Even advanced users can miss a lot of the little gems and nuances that define Google+.
Read more from Mashable: Google+: The Complete Guide:
Friday, July 15, 2011
5 Steps to Establishing Yourself as an Expert Online and Off
What should small business owners do to help brand themselves as authorities that users will trust? Below are five tips:
1. Start Small: I’m sure there are a number of things you want to brand yourself and your company as being an expert on. However, start by picking one and building your empire from there. What is the one thing that your company does better than anyone else? Or what would you like to be known for doing better than anyone else even if you don’t right now? Become the go-to person for that. Once you get that under your belt, you can expand upon it and add a lot of related services.
2. Learn Everything You Can: Once you know what your area of expertise is, dedicate yourself to becoming the master of it. Read blogs and forums to stay up to date on the latest news, read discussions to understand the different pain points, read print magazines and offline materials to hear from even more sources. In order to be an expert on something, you need to be able to speak intelligently on it, and that means understanding it as thoroughly as you can.
3. Create a Plan for Sharing Your Knowledge: Through blogs and social media, small business owners are able to easily share their knowledge with others and display their expertise for everyone to see. But have a plan for how you’ll do that and use multiple formats. Maybe you’ll blog, offer webinars or speak at local events. Or perhaps you’ll host a meet up in your area and write articles for popular industry sites. Ideally, you should be doing a number of these things and sharing information in all the satellite communities where your audience hangs out. It’s not enough to simply share the content; you have to share it where people are going to notice and consume it.
4. Share Opinions, Even Difficult Ones: To really develop your standing as an industry expert, you need to be comfortable sharing your opinion on what’s going on in your niche. Use your unique point of view and your way of seeing things to share your passion with the people you’re trying to reach. It can be hard to put yourself out there and show your vulnerabilities, but you need to if you want people to able to relate to what you’re telling them. Share opinions on your blog, through social media, at local networking events, and anywhere else you can!
5. Live What You Preach: People want to see that you’re not only preaching best practices, that you’re also living them. Make sure you’re implementing the same things you’re telling everyone else to implement and that you’re not doing what you’ve told them not to do. If you’re trying to sell yourself as an authentic social media marketer, people are going to get upset pretty quick if you start sending out automated DMs or spamming them on Facebook.
Above are five tips I’d recommend to put yourself on the path to becoming an expert in your field. What did I miss? What traits or actions make someone stand out as an expert in your eyes?
Read More By Lisa Barone : 5 Steps to Establishing Yourself as an Expert Online and Off:
Wednesday, July 13, 2011
How to Pick Up the Blogging Habit
I write a lot – for multiple blogs, multiple times a week. And in order for me to get that blogging done and still be able to run a business and take care of everything else that needs to get done, I’ve had to adopt the blogging habit. If you’re having trouble committing to blogging, here are some tips and tricks that have worked for me. I’d love it if you’d share what works (or even what doesn’t work) for you.
1. Schedule time: One of the most common sources of pushback when I encourage small business owners to start blogging is that they don’t have the time. I understand that. But you have to schedule in the time, the same way you schedule in time to pay your vendors, to manage your online reviews or even to restock your inventory. Without scheduling those things, they probably wouldn’t get done either. But you do them because they’re important to your business.
Do the same with your blogging. Find an hour or two a week that you can dedicate to writing content. Maybe it’s in the morning before things get into full swing, maybe it’s on Sunday while you grab a coffee and catch up on the world. Schedule the time.
2. Keep an idea log: Get in the habit of recording ideas for blog posts, and you won’t believe how easily they come to you. Keep track of bloggable questions (as I discuss in my post on Outspoken Media), the conversations you have with customers, the issue that got you really worked up, the new use for that old medium you’re considering, etc. When you’re immersed in your business, your brain is constantly thinking, evaluating and trying things out. Jot down those ideas and write about them later. It’s when you don’t catch these thoughts in the moment that they’re lost forever when you sit down to face a blank screen.
3. Put a blogging structure in place:: Whether you think you are a professional writer or a complete hack, you probably have a writing system. You think of your topic, you do your research, you store the links you want to mention, you craft your headline, etc. Use this system to help keep you on track with what you’re supposed to be doing. Don’t try to reinvent the wheel each time you sit down to write. Know what you need to do and how you need to do it; then, just get it done. Streamline the process as much as possible.
4. Write in batches: If you’re feeling inspired and the juices are flowing, don’t just write one post, write an entire week’s worth or two week’s worth. Not only does this help you to plan out your content and schedule posts ahead of time, but it also lets you take advantage of those natural moments when you have something to say. Don’t stop writing until you’ve gotten it all out.
5. Use one piece of content many ways: Before you write a piece of content, think of all the different ways you can recycle that content. Maybe you can expand on that blog post and turn it into an article series. Maybe you can turn it into a presentation to give at your local chamber of commerce event. Maybe you can build an interview series off it. If time is sacred (and when isn’t it?), make sure you’re getting as much mileage out of each piece as you can.
6. Keep doing it: To build a habit, you need to live the habit. Keep following the rules above until you don’t even realize you’re following them anymore. Once blogging begins to feel like a natural part of your business, you’ve adopted the blogging habit. Congrats.
Above are a few tips to help you pick up the blogging habit and get yourself on a path to creating authoritative content for both users and the engines. What’s worked for you?
by Lisa Barone
Monday, July 11, 2011
5 Services For Building Websites on a Budget
Tuesday, July 5, 2011
LinkedIn Quickly Overtaking Twitter.com as a Traffic Driver
By MG Siegler
If I asked you which of the major social sites you thought sent us the most traffic, you might think it was Twitter. After all, the TechCrunch Twitter account has over 1.7 million followers. When you compare this to the (just under) 250,000 fans our Facebook TechCrunch page has, it should be no contest, right? Wrong.
The truth is that if this were October of last year, you would have been right in thinking that Twitter was our top referrer in terms of social websites. But since that time, Facebook has far surpassed Twitter in terms of traffic coming our way each month. In fact, Facebook.com is now sends nearly double the traffic that Twitter.com does. This is probably due to the fact that last November, we added Elin, our excellent community manager, who curates and engages with people from our feed on Facebook. I also suspect it has to do with the rise of the Like button. Ever since it was released last year, Facebook has been steadily referring more readers our way.
But this info, while interesting, isn’t all that surprising. After all, Facebook is by far the largest social network in the world. With over 750 million active users, it still dwarfs Twitter. The really surprising thing is that Twitter isn’t even our number two social referrer in terms of websites anymore. As of this month, that distinction goes to LinkedIn (LNKD). And it’s not even close.
Yes, LinkedIn, the professional social network which just went public is now by far our second biggest referrer of social traffic. That’s crazy when you consider that just last month, it was around half the size of Twitter (in terms of referrals), and trailed sites like Hacker News. And two months ago, it was roughly 1/8th the size of Twitter, trailing Digg, StumbleUpon, Reddit, and others in terms of referral traffic to TechCrunch. But the biggest stat of all is that a year ago, traffic coming from LinkedIn was 1/50th what it is today on a monthly basis.
So what changed? As far as we can tell, this is all about LinkedIn Today, the social news product the service launched back in March. It was around that time that was saw the first big bump in terms of traffic coming from LinkedIn. In March, it roughly doubled from February. Then April was pretty flat — it was still much higher than previously, but not growing. Then in May, traffic went up 5x. And in June, it more than doubled from that. The growth has been astounding.
Of course what’s perhaps most interesting about that is that LinkedIn Today is powered by Twitter. Twitter shared links determine what shows up on LinkedIn Today, but the traffic does not go back through Twitter.
Again, this is just traffic from LinkedIn to TechCrunch. And the truth is that with its cross between technology and business, LinkedIn may be the most perfect social network for regular TechCrunch readers. But talking with some other bloggers, they’ve been noticing the exact same thing. All of this is undoubtedly buoyed by the LinkedIn social buttons that have been appearing all over the web as well. recently (and on TechCrunch recently).
The bigger question in my mind is what this means for the future of Twitter’s website as a disseminator of news? While Twitter has attempted to help journalists and bloggers a bit with things like the recently-launched Twitter for Newsrooms tutorials, they haven’t had much in the way of new features to better surface information. Referral traffic from Twitter had been steadily rising over the years, but it was only as we gained more Twitter followers incrementally. And in the last year, that traffic has flattened completely. And now in just a couple of months, LinkedIn has shot by it when a hot new product.
Part of the explanations on Twitter’s side may be the increased use of HTTPS, which likely scrubs referrer information in traffic sent. But Facebook and LinkedIn both have HTTPS options as well, and again, those numbers are rising fast, Twitter is not. Also a part of this is the use of Twitter mobile clients. But again, Facebook has hugely popular mobile clients too (though, admittedly, LinkedIn’s mobile clients don’t appear to be as popular, so most of their traffic will likely be from linkedin.com).
If that trend is true on a larger scale, that’s not good news for Twitter. It’s substantial traffic that can’t be ignored, obviously, but the numbers point to it stalling out as others come along. In the same year timespan that Twitter referral traffic has flattened, Facebook referral traffic has gone up six-fold. Again, that doesn’t look good for Twitter. Digg was once the undisputed king of referrals as well. Last month, they were in 17th place in terms of referrals to TechCrunch.
Update: Twitter says the lack of growth on twitter.com is due to the soaring of Twitter mobile usage and says they will share some stats soon which I’ll post here. Though that would also suggest that people are turning away from the website in order to use mobile, which would be interesting. Either way, I altered the title to better reflect that Twitter.com is mainly what’s being discussed here.
Update 2: Twitter has pointed to these previously stated numbers to share in terms of mobile growth.
Tuesday, June 28, 2011
How to Add Your Business to Facebook Places
1. Add Your Business To Facebook Places
2. Search For Your Business On Facebook
3. Claim Your Place
4. Verify Your Listing
Important Questions
Friday, June 24, 2011
The Best Times To Post To Twitter & Facebook
Here are a few key takeaways from the Science of Social Timing infographic:
* The best day to share on Facebook is Saturday
* The best time to share on Facebook is Noon ET
Read More: Infographic Reveals The Best Times To Post To Twitter & Facebook - SocialTimes.com
Friday, June 17, 2011
A Portrait Of Who Uses Social Networks In The US
Monday, June 13, 2011
3 New Facebook Changes that Benefit Marketers
3 New Facebook Changes that Benefit Marketers « Gloria Rand's Blog – SEO, Copywriting, Social Media Marketing:
Wednesday, June 1, 2011
Facebook exec says tools can promote small businesses - USATODAY.com
How frequently should a business communicate with its customers? And what is the significance of that "Like" button anyway?
For answers to those questions and more, USA TODAY recently paid a visit to Emily White, Facebook's director of Local, who works with businesses on Facebook tools. White was interviewed in a conference room at Facebook headquarters here, where her shiny Apple MacBook laptop was adorned with a "Like Us on Facebook" sticker that the company gives to businesses. Read more: Facebook exec says tools can promote small businesses - USATODAY.com
Monday, May 30, 2011
10 Ways For Entrepreneurs To Build Brands Online
Building your online brand in a meaningful way is no easy task, and there are many tools available to get you on the right path. Below, we’ve picked 10 tested methods and highlighted some of the best web tools to help your brand gain momentum in a crowded online marketplace. Read More: 10 Ways For Entrepreneurs To Build Brands Online
Thursday, May 5, 2011
Business Listing Management
Seems simple, but inconsistent and inaccurate business listing information is a real problem for the local search business. In fact, the problem is so large in social media websites, that one in three abandoned their local search because they cannot find accurate information during the local search process
Read More: Business Listing Management | ClickZ:
Tuesday, May 3, 2011
5 Ways to Optimize Images on a Website or Blog
Here are 5 things to keep in mind when working with images on your website and blog.
1. Pick an Appropriate Image
When selecting an image for a website page or blog post make sure that your image relates to the content, topic and theme. An image can help to visually relay a message and at the same time draw in your readers. The image doesn't necessarily have to relate to the content literally, it can serve as a creative interpretation, a way to generate curiosity. So next time you add an image, give it some extra thought.
2. Name the File Appropriately
Monday, April 25, 2011
The 5 Qualities of Highly Effective Community Managers
Read More: The 5 Qualities of Highly Effective Community Managers
Sunday, April 17, 2011
Six Social Media Best Practices Made Easy
Moreover, hype around social media tends to discourage a lot of business owners. They set up a Facebook page, and then wait for new customers to pour in, just as what the hype promises. But when it does not happen, they immediately forget about their Like pages. But here are the best practices that we at hubze always implement in any social media effort.
Read More: Six Social Media Best Practices Made Easy | the hubze blog
Friday, April 15, 2011
Social Media for Small Businesses: 6 Effective Strategies
I’m not a social media expert. Far from it. I haven’t ousted any mayors yet, and probably won’t anytime soon. But I am a small business owner and entrepreneur who truly embraces the unique opportunity that social media offers. Nothing else gives me such a direct way to “talk” with my clients and community on a daily basis. And people are what brought me into business in the first place.
Over the past few years, I’ve made it a point to explore and understand the social web around me. And while I’ll be the first to admit there’s a lot left to learn, here are a few key lessons I’ve discovered so far.
Read More: Social Media for Small Businesses: 6 Effective Strategies
Thursday, April 7, 2011
How the Real Estate Industry Is Using Social Media
Alexis Lamster, VP of customers at Postling and creator of the infographic below, told us that the company analyzed more than 500 Postling accounts specific to real estate and more than 7,000 small business accounts to extract information on how the real estate industry is using social media.
Read More: How the Real Estate Industry Is Using Social Media
Tuesday, April 5, 2011
Is Working From Home Becoming the Norm? [SURVEY]
Read More: Is Working From Home Becoming the Norm? [SURVEY]
Friday, April 1, 2011
HOW TO: Launch Any Product Using Social Media
Here, I’d like to outline the 12 things that I did to launch my new book, including information about costs and vendors I used, as well as analytics. Though my “product” is a book, the methods I used can apply to product introductions in general. Hopefully this post will provide marketers with ideas for how to launch just about anything. Guy Kawasaki is the author of Enchantment: The Art of Changing Hearts, Minds and Actions.
Learn More:
HOW TO: Launch Any Product Using Social Media
Thursday, March 31, 2011
The Only Sure Thing in Social Media
The Only Sure Thing in Social Media : The World :: American Express OPEN Forum
Tuesday, March 29, 2011
HOW TO: Add Facebook Questions To Your Brand Page
The feature can be used by brands and publishers as a new way to survey customers or crowdsource information from readers.
Page owners can ask questions with a set of possible answers, and they have the option to allow users to add additional answers for which other users can vote. The best part is users can share the questions for their friends to answer, broadening the potential exposure.
But, if you want to get your hands on the feature for your Facebook Page today, you can add it by following these simple steps: HOW TO: Add Facebook Questions To Your Brand Page
Friday, March 25, 2011
HelloFax Signs, Seals, Delivers Your Docs; No Printer or Scanner Needed
Sending documents to fax numbers isn’t a big challenge these days — and that’s not HelloFax’s focus. There are dozens of that let you send faxes online, such as eFax and Fax.com.
But there’s one major sticking point when it comes to contracts, NDAs, permission slips and similar documents: your signature. How does the average Joe or Jane manage to actually sign the digital documents before sending them?
Enter HelloFax, which digitizes the signing process. This removes the need to print out, sign, scan-in and send.
Read More: HelloFax Signs, Seals, Delivers Your Docs; No Printer or Scanner Needed
Wednesday, March 23, 2011
10 Tips for Posting on Your Brand's Facebook Page
10 Tips for Posting on Your Brand's Facebook Page
Thursday, March 17, 2011
3 Tools to Create New Facebook iFrame Pages
Read More: 3 Tools to Create New Facebook iFrame Pages | Practical eCommerc
Tuesday, March 8, 2011
4 Simple Programs for Managing Employee Goals
Friday, February 25, 2011
10 Steps to Optimizing Copy and Content
1. Headlines. Why are headlines first? They are the critical attention-getters that allow your visitor to determine if the page is relevant to her needs in just a few seconds. Readers of your pages scan the headlines and sub-headlines (headers and sub-headers) to grok the content on a page and decide if they want to read more of your copy. Headlines aid in the visual task of scanning and skimming, which helps your visitors organize the information you present. Worded appropriately, they encourage your visitors to go deeper into your persuasive copy. David Ogilvy would say, 'If you haven't done some selling in your headline, you have wasted 80 percent of your client's money.'
Read more: 10 Steps to Optimizing Copy and Content | ClickZ
Tuesday, February 22, 2011
10 Killer Facebook Page Creation Tools
Friday, February 18, 2011
10 Online Tools and Tips for the Budding Entrepreneur
Your ego might try to get the best of you, telling you that your business needs that fancy schmancy corner office with a city view. But unless your ego has a few hundred thousand dollars to cough up for rent and amenities, kindly tell it to shut up.
Plain and simple: The vast majority of startups — and more established businesses for that matter — don’t need a whole lot. In the last several years there have been a multitude of virtual business services that have become essential to millions of business owners. But in a world of apps and redundant SaaS, which programs and services are best for your business? A panel of successful young entrepreneurs was asked what virtual tools they use to stay lean, effective and productive. Read More: 10 Online Tools and Tips for the Budding Entrepreneur
Friday, February 11, 2011
Facebook Launches Pages Redesign
Saturday, February 5, 2011
HOW TO: Design & Program a Facebook Landing Page for Your Business
Read more from Mashable: HOW TO: Design & Program a Facebook Landing Page for Your Business
Tuesday, January 18, 2011
New Estimate: Facebook Books $1.86B in 2010 Advertising; Muscles In on Google Turf
As the social network steams past 650 million global users, its business is looking more like Google's in that the majority of its ad sales now come from small- and medium-size companies that make use of its self-serve ad system, a model that turned Google into a $200 billion behemoth during the past decade.
Read More:
New Estimate: Facebook Books $1.86B in 2010 Advertising; Muscles In on Google Turf
Thursday, January 13, 2011
HOW TO: Create a World-Class Online Community for Your Business
Saturday, January 1, 2011
iPad Guide: 25+ Essential Resources for Your Apple Tablet
3 Tools Realtors Can Use to Increase Sales on the Web
Realtors are also dealing with much more savvy customers. Today, customers want to buy a house or refer a real estate agent to a friend on Twitter, Facebook and other platforms, and agents know they need to be there to provide an open door to customers and provide an authentic, unique experience along the way.
If you’re reading this, you’re likely already familiar with social media 101. So, what are some of the ways you can increase home sales with the latest tools? And, how can you reinvent the home buying experience in clever, innovative ways? Here are three recommendations and accompanying tools that will not only increase sales, but will enhance the overall customer experience and set you apart from the competition. Read More: 3 Tools Realtors Can Use to Increase Sales on the Web: